Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 21, 2024 - 02:00 AEST
Update
As a clarification on this notification bulletin, St George subsidiaries Bank of Melbourne and Bank of South Australia will be included as affected institutes.
As a correction, a previous notification also included the 28th of April as an additional date for this maintenance period. Azupay can confirm this maintenance period is specifically for the 21st of April.
Posted Apr 19, 2024 - 10:07 AEST
Update
We will be undergoing scheduled maintenance during this time.
Posted Apr 19, 2024 - 09:55 AEST
Update
Notice
Westpac & St George Bank have advised that they will be implementing changes to their systems between 2:00am AEST Sunday 21th April 2024 and 5:00am AEST AEST Sunday 21th April 2024.
During this window, Westpac will self suspend NPP network connectivity for a 3 hour outage window. All NPP payments to and from Westpac accounts will be unavailable during this period.
Please note the above times may change if these planned activities are completed sooner or later than expected.
Impact
Outbound Payments Any outbound payments made to the affected institute's accounts will fail during this period and will need to be-reattempted by your organisation after the maintenance window.
Inbound Payments Any inbound payments made during this period (such as payment initiations) will not be successfully processed during the maintenance window and will be re-attempted after the maintenance window by Azupay, so expect a delay in payment processing.
Change Window
Start: Sunday 21 April 2024 @ 2:00am AEST End: Sunday 21 April 2024 @ 5:00am AEST
Posted Apr 19, 2024 - 09:19 AEST
Scheduled
Notice
Westpac & St George Bank have advised that they will be implementing changes to their systems between 2:00am AEST Sunday 21th April 2024 and 5:00am AEST AEST Sunday 21th April 2024.
During this window, Westpac will self suspend NPP network connectivity for a 3 hour outage window. All NPP payments to and from Westpac accounts will be unavailable during this period.
Please note the above times may change if these planned activities are completed sooner or later than expected.
Impact
Outbound Payments Any outbound payments made to the affected institute's accounts will fail during this period and will need to be-reattempted by your organisation after the maintenance window.
Inbound Payments Any inbound payments made during this period (such as payment initiations) will not be successfully processed during the maintenance window and will be re-attempted after the maintenance window by Azupay, so expect a delay in payment processing.
Change Window
Start: Sunday 21 April 2024 @ 2:00am AEST End: Sunday 21 April 2024 @ 5:00am AEST
Posted Apr 16, 2024 - 17:27 AEST
This scheduled maintenance affected: Inbound to azupay payment processing, Outbound from azupay payment processing, and External NPP Network.