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StatusPage updates keep you informed about important developments related to our services due to planned or unplanned events. We let you know if there's any known issue, what's causing it, and when we expect things to return to normal or when scheduled bank outages are planned for maintenance, we inform you in advance.

If you are encountering issues not documented here, please raise a service desk request by following this link: https://azupay.atlassian.net/servicedesk/customer/portal/3

api Operational
dashboard Operational
Inbound to azupay payment processing Operational
Outbound from azupay payment processing Operational
External NPP Network Operational
Service desk portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 22, 2026

No incidents reported today.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

Resolved - The outage impacting Bendigo Bank resolved around approximatley 2026-10-07 21:50:00 Australia/Sydney last night, and on monitoring, no further issues have been experienced.

We are resolving this issue. We recommend re-attempting impacted transactions if they are in a FAILED status and need to be re-attempted. Information on error codes are available from our developer docs at https://developer.azupay.com.au/docs/making-payments#failure-reason-codes

Oct 8, 09:48 AEDT
Monitoring - We have identified a spike in failures of outbound payments impacting Bendigo Bank for their BSB range 633 stating at 20:45 and ongoing. The issue is isolated to this Bendigo Bank BSB range.

These transactions are being rejected with PA04.
We recommend re-attempting impacted transactions if they are in a FAILED status and need to be re-attempted after this issue notice is resolved.

We will provide updates as they become available to Azupay.

Oct 7, 21:17 AEDT