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About This Site
StatusPage updates keep you informed about important developments related to our services due to planned or unplanned events. We let you know if there's any known issue, what's causing it, and when we expect things to return to normal or when scheduled bank outages are planned for maintenance, we inform you in advance.
If you are encountering issues not documented here, please raise a service desk request by following this link: https://azupay.atlassian.net/servicedesk/customer/portal/3
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Operational
dashboard
Operational
Inbound to azupay payment processing
Operational
Outbound from azupay payment processing
Operational
External NPP Network
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Maintenance – NPP Banking Partner | Monday, 16 February 2026| 10:00 pm – 2:00 am AEST Feb 16, 2026 20:00 - Feb 17, 2026 00:00 AEDT
Our NPP banking partner will be performing scheduled maintenance on Monday, 16 February 2026 from 10:00 pm to 2:00 am (Sydney Time) on thier AWS Networking infrastructure.
No downtime is expected however in flight transactions may be impacted during the failover process and should be retried idempotently.
Impact:
During the maintenance, AWS will manage failing over traffic to alternate services. In-flight transactions may be impacted during the failover and failback of services.
Transactions should be re-tried idempotently if a failure message is received.
For any questions, please contact our service desk:
Portal: Azupay Service Desk
Email: support@azupay.atlassian.net
Regards,
The Azupay Team
Posted on Feb 10, 2026 - 15:48 AEDT
No downtime is expected however in flight transactions may be impacted during the failover process and should be retried idempotently.
Impact:
During the maintenance, AWS will manage failing over traffic to alternate services. In-flight transactions may be impacted during the failover and failback of services.
Transactions should be re-tried idempotently if a failure message is received.
For any questions, please contact our service desk:
Portal: Azupay Service Desk
Email: support@azupay.atlassian.net
Regards,
The Azupay Team
Posted on Feb 10, 2026 - 15:48 AEDT