Service Under Maintenance
About This Site
StatusPage updates keep you informed about important developments related to our services due to planned or unplanned events. We let you know if there's any known issue, what's causing it, and when we expect things to return to normal or when scheduled bank outages are planned for maintenance, we inform you in advance.
If you are encountering issues not documented here, please raise a service desk request by following this link: https://azupay.atlassian.net/servicedesk/customer/portal/3
api
Operational
dashboard
Operational
Inbound to azupay payment processing
Operational
Outbound from azupay payment processing
Operational
External NPP Network
Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Maintenance – NPP Banking Partner | Thursday, 26 March 2026 | 2:00 am – 6:00 am AEDT Mar 26, 2026 02:00-06:00 AEDT
Update -
We will be undergoing scheduled maintenance during this time.
Mar 19, 2026 - 17:11 AEDT
Mar 19, 2026 - 17:11 AEDT
Scheduled -
Our NPP banking partner will be performing scheduled maintenance on Thursday, 26 March 2026 from 2:00 am to 6:00 am (Sydney Time).
Impact:
• Brief, intermittent disruptions (upto 120 seconds) may occur in NPP payment processing.
• Azupay will queue and automatically reattempt affected transactions.
• This may cause a short delay (a few minutes) in transaction processing and webhook confirmations.
• No action is required from clients.
For any questions, please contact our service desk:
Portal: Azupay Service Desk
Email: support@azupay.atlassian.net
Regards,
The Azupay Team
Mar 19, 2026 - 17:11 AEDT
Impact:
• Brief, intermittent disruptions (upto 120 seconds) may occur in NPP payment processing.
• Azupay will queue and automatically reattempt affected transactions.
• This may cause a short delay (a few minutes) in transaction processing and webhook confirmations.
• No action is required from clients.
For any questions, please contact our service desk:
Portal: Azupay Service Desk
Email: support@azupay.atlassian.net
Regards,
The Azupay Team
Mar 19, 2026 - 17:11 AEDT