All Systems Operational

About This Site

StatusPage updates keep you informed about important developments related to our services due to planned or unplanned events. We let you know if there's any known issue, what's causing it, and when we expect things to return to normal or when scheduled bank outages are planned for maintenance, we inform you in advance.

If you are encountering issues not documented here, please raise a service desk request by following this link: https://azupay.atlassian.net/servicedesk/customer/portal/3

api ? Operational
90 days ago
100.0 % uptime
Today
dashboard ? Operational
90 days ago
100.0 % uptime
Today
Inbound to azupay payment processing ? Operational
90 days ago
100.0 % uptime
Today
Outbound from azupay payment processing ? Operational
90 days ago
100.0 % uptime
Today
External NPP Network ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 18, 2024

No incidents reported today.

Sep 17, 2024

No incidents reported.

Sep 16, 2024

No incidents reported.

Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024
Completed - The scheduled maintenance has been completed.
Sep 12, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 02:00 AEST
Scheduled - Our NPP banking partner will be conducting scheduled maintenance on Thursday, 12 September 2024 from
2:00 am to 6:00 am (Sydney Time).

Impact:
During this maintenance window, there may less than a 1 minute intermittent interruptions expected to NPP payments processing.

Azupay will gracefully queue and re-attempt affected transactions on behalf of clients during this period , which could result in a slight delay of a few minutes for affected transactions and a delay on webhook confirmations of transactions. No action is required.

If you have any questions, please reach our via our service desk at https://azupay.atlassian.net/servicedesk/customer/portal/3 or support@azupay.atlassian.net

Regards, the Azupay team

Sep 6, 15:18 AEST
Sep 11, 2024

No incidents reported.

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.