NEW: PaymentRequest PayID Registration/Deregistration & Payment Agreement hightened error rate
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Monitoring - We are observing that the error rate has recovered and services are now operating as expected.
We will continue to monitor the performance.
We will provide a root cause analysis when additional information is available.
Apr 15, 2026 - 21:22 AEST
We will continue to monitor the performance.
We will provide a root cause analysis when additional information is available.
Apr 15, 2026 - 21:22 AEST
Update - We are continuing to work on a fix for this issue.
Apr 15, 2026 - 20:42 AEST
Apr 15, 2026 - 20:42 AEST
Identified - Our NPP banking partner has confirmed this issue and are investigating.
Payments against registered paymentRequests are not impacted.
We will be re-attempting registration of payIds for in flight payment requests.
We will provide updates as they become available.
Apr 15, 2026 - 20:10 AEST
Payments against registered paymentRequests are not impacted.
We will be re-attempting registration of payIds for in flight payment requests.
We will provide updates as they become available.
Apr 15, 2026 - 20:10 AEST
Investigating - We are aware of issues in payment request PayID registration and de-registration and payment agreement registrations and that these services are experiencing increased error rates.
We are currently investigating the impact and will provide a detailed update as soon as one becomes available.
Please do subscribe to our status page for the latest and most accurate information.
We apologise for the inconvenience caused.
Apr 15, 2026 - 20:06 AEST
We are currently investigating the impact and will provide a detailed update as soon as one becomes available.
Please do subscribe to our status page for the latest and most accurate information.
We apologise for the inconvenience caused.
Apr 15, 2026 - 20:06 AEST
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StatusPage updates keep you informed about important developments related to our services due to planned or unplanned events. We let you know if there's any known issue, what's causing it, and when we expect things to return to normal or when scheduled bank outages are planned for maintenance, we inform you in advance.
If you are encountering issues not documented here, please raise a service desk request by following this link: https://azupay.atlassian.net/servicedesk/customer/portal/3
api
Operational
dashboard
Operational
Inbound to azupay payment processing
Operational
Outbound from azupay payment processing
Operational
External NPP Network
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.