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About This Site
StatusPage updates keep you informed about important developments related to our services due to planned or unplanned events. We let you know if there's any known issue, what's causing it, and when we expect things to return to normal or when scheduled bank outages are planned for maintenance, we inform you in advance.
If you are encountering issues not documented here, please raise a service desk request by following this link: https://azupay.atlassian.net/servicedesk/customer/portal/3
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Inbound to azupay payment processing
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Outbound from azupay payment processing
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External NPP Network
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Scheduled Maintenance
Scheduled Maintenance – NPP Banking Partner | Thursday, 06 August 2026 | 2:00 am–6:00 am AEST Aug 6, 2026 02:00-06:00 AEST
Our NPP banking partner will be performing scheduled maintenance on Thursday, 06 August 2026 from 2:00 am to 6:00 am (Sydney Time).
Impact:
• Brief, intermittent disruptions (under 60 seconds) may occur in NPP payment processing.
• Azupay will queue and automatically reattempt affected transactions.
• This may cause a short delay (a few minutes) in transaction processing and webhook confirmations.
• No action is required from clients.
For any questions, please contact our service desk:
Portal: Azupay Service Desk
Email: support@azupay.atlassian.net
Regards,
The Azupay Team
Posted on Jul 31, 2026 - 10:18 AEST
Impact:
• Brief, intermittent disruptions (under 60 seconds) may occur in NPP payment processing.
• Azupay will queue and automatically reattempt affected transactions.
• This may cause a short delay (a few minutes) in transaction processing and webhook confirmations.
• No action is required from clients.
For any questions, please contact our service desk:
Portal: Azupay Service Desk
Email: support@azupay.atlassian.net
Regards,
The Azupay Team
Posted on Jul 31, 2026 - 10:18 AEST