UPDATE: Payment processing issues incident number AZ-1621
Incident Report for Azupay
Resolved
All NPP services are now operating normally. We do not believe there are any residual issues due to the outage.

We apologise for the inconvenience caused.
Posted Jun 26, 2023 - 21:38 AEST
Monitoring
CBA have restored their NPP connection and we are now seeing payments flow in both directions as expected.

We will continue closely monitoring the system for the rest of the evening.
Posted Jun 26, 2023 - 17:23 AEST
Update
The issue impacting inbound and outbound payments for CBA accounts is ongoing.

We will continue to monitor and provide updates here as they come to hand.
Posted Jun 26, 2023 - 14:29 AEST
Update
The issue impacting inbound and outbound payments for CBA accounts is ongoing.

We will continue to monitor and provide updates here as they come to hand.
Posted Jun 26, 2023 - 12:27 AEST
Identified
CBA has advised they are currently experiencing a wide spread system outage and have suspended themselves from the NPP network.

Inbound payments from CBA accounts will not be received until CBA restores it's systems and outbound payments will need to be resubmitted once CBA is online

Please do subscribe to our status page for the latest and most accurate information.

We apologise for the inconvenience caused.
Posted Jun 26, 2023 - 11:27 AEST
This incident affected: External NPP Network.