All Systems Operational

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StatusPage updates keep you informed about important developments related to our services due to planned or unplanned events. We let you know if there's any known issue, what's causing it, and when we expect things to return to normal or when scheduled bank outages are planned for maintenance, we inform you in advance.

If you are encountering issues not documented here, please raise a service desk request by following this link: https://azupay.atlassian.net/servicedesk/customer/portal/3

Uptime over the past 90 days. View historical uptime.
api ? Operational
90 days ago
100.0 % uptime
Today
dashboard ? Operational
90 days ago
100.0 % uptime
Today
Inbound to azupay payment processing ? Operational
90 days ago
100.0 % uptime
Today
Outbound from azupay payment processing ? Operational
90 days ago
100.0 % uptime
Today
External NPP Network ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 27, 2025

No incidents reported today.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025
Scheduled Maintenance – ANZ Bank Planned Maintenance | 23 November 2025 1:00am to 7:00am
Completed - The scheduled maintenance has been completed.
Nov 23, 07:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 01:00 AEDT
Scheduled - ANZ have advised they are implementing changes. The change window details are below.

• Change Start Date and Time: Sunday 23 November 2025 @ 1:00am AEDT
• Change End Date and Time: Sunday 23 November 2025 @ 7:00am AEDT

As a result of ANZ's planned activities, a reduced volume of outbound payments from ANZ will be sent from the BIC ANZBAU3LXXX during the change window. This may result in delayed inbound payments to Azupay Payment Requests from ANZ customers during the window.

All inbound payments sent to the BIC ANZBAU3LXXX during the change window will be processed as normal, however there will be delays in posting inbound payments to ANZ creditor accounts during the change window. This may result in delayed settlements to your client's account from Azupay for ANZ end customers during the window.
Nov 10, 15:42 AEDT
Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

Nov 18, 2025

No incidents reported.

Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025
Scheduled Maintenance – NPP Banking Partner | Thursday, 13 November 2025 | 2:00 am – 6:00 am AEST
Completed - The scheduled maintenance has been completed.
Nov 13, 06:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 02:00 AEDT
Scheduled - Our NPP banking partner will be performing scheduled maintenance on Thursday, 13 November 2025 from 2:00 am to 6:00 am (Sydney Time).

Impact:
• Brief, intermittent disruptions (under 60 seconds) may occur in NPP payment processing.
• Azupay will queue and automatically reattempt affected transactions.
• This may cause a short delay (a few minutes) in transaction processing and webhook confirmations.
• No action is required from clients.

For any questions, please contact our service desk:

Portal: Azupay Service Desk

Email: support@azupay.atlassian.net

Regards,
The Azupay Team
Nov 7, 09:36 AEDT
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