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StatusPage updates keep you informed about important developments related to our services due to planned or unplanned events. We let you know if there's any known issue, what's causing it, and when we expect things to return to normal or when scheduled bank outages are planned for maintenance, we inform you in advance.
If you are encountering issues not documented here, please raise a service desk request by following this link: https://azupay.atlassian.net/servicedesk/customer/portal/3
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Operational
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Operational
Inbound to azupay payment processing
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Operational
Outbound from azupay payment processing
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Operational
External NPP Network
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
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Scheduled Maintenance
Scheduled Maintenance of our NPP banking Partner Thursday (10 April 2025, 2:00 am – 6:00 am AEST) Apr 10, 2025 02:00-06:00 AEST
Our NPP banking partner will be conducting scheduled maintenance on Thursday, 10 April 2025 from
2:00 am to 6:00 am (Sydney Time).
Impact:
During this maintenance window, under 60 secs intermittent disruptions are expected to NPP payment processing.
Azupay will gracefully queue and re-attempt affected transactions on behalf of clients during this period , which could result in a slight delay of a few minutes for affected transactions and a delay on webhook confirmations of transactions. No action is required.
If you have any questions, please reach our via our service desk at https://azupay.atlassian.net/servicedesk/customer/portal/3 or support@azupay.atlassian.net
Regards, the Azupay team
Posted on Apr 02, 2025 - 16:15 AEDT
2:00 am to 6:00 am (Sydney Time).
Impact:
During this maintenance window, under 60 secs intermittent disruptions are expected to NPP payment processing.
Azupay will gracefully queue and re-attempt affected transactions on behalf of clients during this period , which could result in a slight delay of a few minutes for affected transactions and a delay on webhook confirmations of transactions. No action is required.
If you have any questions, please reach our via our service desk at https://azupay.atlassian.net/servicedesk/customer/portal/3 or support@azupay.atlassian.net
Regards, the Azupay team
Posted on Apr 02, 2025 - 16:15 AEDT