All Systems Operational

About This Site

StatusPage updates keep you informed about important developments related to our services due to planned or unplanned events. We let you know if there's any known issue, what's causing it, and when we expect things to return to normal or when scheduled bank outages are planned for maintenance, we inform you in advance.

If you are encountering issues not documented here, please raise a service desk request by following this link: https://azupay.atlassian.net/servicedesk/customer/portal/3

Uptime over the past 90 days. View historical uptime.
api ? Operational
90 days ago
100.0 % uptime
Today
dashboard ? Operational
90 days ago
100.0 % uptime
Today
Inbound to azupay payment processing ? Operational
90 days ago
100.0 % uptime
Today
Outbound from azupay payment processing ? Operational
90 days ago
100.0 % uptime
Today
External NPP Network ? Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance – NPP Banking Partner | Thursday, 18 September 2025 | 2:00 am – 6:00 am AEST Sep 18, 2025 02:00-06:00 AEST

Our NPP banking partner will be performing scheduled maintenance on 18 September 2025 from 2:00 am to 6:00 am (Sydney Time).

Impact:
• Brief, intermittent disruptions (under 60 seconds) may occur in NPP payment processing.
• Azupay will queue and automatically reattempt affected transactions.
• This may cause a short delay (a few minutes) in transaction processing and webhook confirmations.
• No action is required from clients.

For any questions, please contact our service desk:

Portal: Azupay Service Desk

Email: support@azupay.atlassian.net

Regards,
The Azupay Team
Posted on Sep 10, 2025 - 14:21 AEST
Sep 11, 2025

No incidents reported today.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025
Scheduled Maintenance of our NPP banking Partner Thursday (04 September 2025, 2:00 am – 6:00 am AEST)
Completed - The scheduled maintenance has been completed.
Sep 4, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 02:00 AEST
Scheduled - Period of Maintenance:
Our NPP banking partner will be conducting scheduled maintenance on Thursday, 04 September 2025 from 2:00 am to 6:00 am (Sydney Time).

Impact:
Connection to External NPP Network
During this maintenance window, under 60 secs intermittent disruptions are expected to NPP payment processing.

Azupay will gracefully queue and re-attempt affected transactions on behalf of clients during this period , which could result in a slight delay of a few minutes for affected transactions and a delay on web-hook confirmations of transactions.

No action is required.

If you have any questions, please reach our via our service desk at Service Desk or help@azupay.com.au

Regards, the Azupay team
Aug 27, 17:02 AEST
Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

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