All Systems Operational

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StatusPage updates keep you informed about important developments related to our services due to planned or unplanned events. We let you know if there's any known issue, what's causing it, and when we expect things to return to normal or when scheduled bank outages are planned for maintenance, we inform you in advance.

If you are encountering issues not documented here, please raise a service desk request by following this link: https://azupay.atlassian.net/servicedesk/customer/portal/3

Uptime over the past 90 days. View historical uptime.
api Operational
90 days ago
100.0 % uptime
Today
dashboard Operational
90 days ago
100.0 % uptime
Today
Inbound to azupay payment processing Operational
90 days ago
100.0 % uptime
Today
Outbound from azupay payment processing Operational
90 days ago
100.0 % uptime
Today
External NPP Network Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 2, 2026

No incidents reported today.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026
Scheduled Maintenance – NPP Banking Partner | Thursday, 29 January, 2026 | 2:00 am – 6:00 am AEST
Completed - The scheduled maintenance has been completed.
Jan 29, 06:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 02:00 AEDT
Scheduled - Our NPP banking partner will be performing scheduled maintenance on Thursday, 29 January, 2026 from 2:00 am to 6:00 am (Sydney Time).

Impact:
• Brief, intermittent disruptions (under 60 seconds) may occur in NPP payment processing.
• Azupay will queue and automatically reattempt affected transactions.
• This may cause a short delay (a few minutes) in transaction processing and webhook confirmations.
• No action is required from clients.

For any questions, please contact our service desk:

Portal: Azupay Service Desk

Email: support@azupay.atlassian.net

Regards,
The Azupay Team
Jan 27, 18:37 AEDT
Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026
Upstream incident impacting ANZ NPP transactions
Resolved - Incident has been resolved.

Incident Start Date/time: 23 Jan 2026 - 9:40 AM AEDT
Incident End Date/time: 23 Jan 2026 - 11:05 AM AEDT
Jan 23, 13:29 AEDT
Update - The incident has been confirmed as resolved by ANZ.
We will monitor and resolve if no further updates are provided in the next few hours.
Jan 23, 12:18 AEDT
Update - We are continuing to monitor for any further issues.
Jan 23, 11:34 AEDT
Monitoring - Our banking partner has confirmed that the ANZ bank outage has been resolved now.
Azupay is currently monitoring the situation.
Jan 23, 11:33 AEDT
Investigating - Azupay has identified that ANZ (ANZBAU3LXXX) is currently experiencing an incident impacting Outbound NPP Payments, and are investigating if inbound transactions are also impacted.

Clients making outbound payments that are impacted will have recieved PA04 and AB01 error codes, and the payment will be in a FAILED status. Clients should review if they should re-attempt these transactions.

Incident Start Date/time: 23 Jan 2026 - 9:40 AM AEDT
Incident End Date/time: TBD
A further update will be provided when more information is available.
Jan 23, 11:19 AEDT
Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

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