All Systems Operational

About This Site

StatusPage updates keep you informed about important developments related to our services due to planned or unplanned events. We let you know if there's any known issue, what's causing it, and when we expect things to return to normal or when scheduled bank outages are planned for maintenance, we inform you in advance.

If you are encountering issues not documented here, please raise a service desk request by following this link: https://azupay.atlassian.net/servicedesk/customer/portal/3

Uptime over the past 90 days. View historical uptime.
api ? Operational
90 days ago
100.0 % uptime
Today
dashboard ? Operational
90 days ago
100.0 % uptime
Today
Inbound to azupay payment processing ? Operational
90 days ago
100.0 % uptime
Today
Outbound from azupay payment processing ? Operational
90 days ago
100.0 % uptime
Today
External NPP Network ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 24, 2025

No incidents reported today.

Apr 23, 2025
Scheduled Maintenance of our NPP banking Partner Thursday (23 April 2025, 2:00 am – 6:00 am AEST)
Completed - The scheduled maintenance has been completed.
Apr 23, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 02:00 AEST
Scheduled - Our NPP banking partner will be conducting scheduled maintenance on Thursday, 23 April 2025 from
2:00 am to 6:00 am (Sydney Time).

Impact:
During this maintenance window, under 60 secs intermittent disruptions are expected to NPP payment processing.

Azupay will gracefully queue and re-attempt affected transactions on behalf of clients during this period , which could result in a slight delay of a few minutes for affected transactions and a delay on webhook confirmations of transactions. No action is required.

If you have any questions, please reach our via our service desk at https://azupay.atlassian.net/servicedesk/customer/portal/3 or support@azupay.atlassian.net

Regards, the Azupay team
Apr 17, 12:13 AEST
AWS Direct Connect Planned Maintenance with Banking Partner - No Action Required - Tuesday, 22 April 2025, 10pm to Wednesday, 23 April 2025, 2am (Sydney Time)
Completed - The scheduled maintenance has been completed.
Apr 23, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 22:00 AEST
Scheduled - AWS will be conducting planned maintenance on AWS Direct Connect endpoints from Tuesday, 22 April 2025, 10pm to Wednesday, 23 April 2025, 2am (Sydney Time) with our NPP Banking Partner.

Impact
There is no impact expected during this activity, and no action is required. This maintenance is scheduled to avoid disrupting redundant connections at the same time.

Azupay will be monitoring systems during this maintenance window for any unexpected service impact.
Apr 15, 20:37 AEST
Apr 22, 2025
AWS Direct Connect Planned Maintenance with Banking Partner - No Action Required - Tuesday, 22 April 2025, 10pm to Wednesday, 23 April 2025, 2am (Sydney Time)
Completed - The scheduled maintenance has been completed.
Apr 22, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 02:00 AEST
Scheduled - AWS will be conducting planned maintenance on AWS Direct Connect endpoints from Tuesday, 22 April 2025, 2am to Tuesday, 22 April 2025, 6am (Sydney Time) with our NPP Banking Partner.

Impact
There is no impact expected during this activity, and no action is required. This maintenance is scheduled to avoid disrupting redundant connections at the same time.

Azupay will be monitoring systems during this maintenance window for any unexpected service impact.
Apr 17, 12:16 AEST
Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

Apr 10, 2025
Scheduled Maintenance of our NPP banking Partner Thursday (10 April 2025, 2:00 am – 6:00 am AEST)
Completed - The scheduled maintenance has been completed.
Apr 10, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 02:00 AEST
Scheduled - Our NPP banking partner will be conducting scheduled maintenance on Thursday, 10 April 2025 from
2:00 am to 6:00 am (Sydney Time).

Impact:
During this maintenance window, under 60 secs intermittent disruptions are expected to NPP payment processing.

Azupay will gracefully queue and re-attempt affected transactions on behalf of clients during this period , which could result in a slight delay of a few minutes for affected transactions and a delay on webhook confirmations of transactions. No action is required.

If you have any questions, please reach our via our service desk at https://azupay.atlassian.net/servicedesk/customer/portal/3 or support@azupay.atlassian.net

Regards, the Azupay team
Apr 2, 16:15 AEDT
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